Offre d'emploi: spare parts administrator:Randstad.chJob description:
job detailspublié . 06. décembre 2021 lieu . luganese, tessin secteur . administration type d'emploi . placement fixe référence . 199978-20 contact . francesca melloni, lugano téléphone . +41 91 922 21 50 appliquer > description du posteOn behalf of our estimated Client, an important international company in manufactoring sector, we are currently looking for a Spare parts administrator The role : - Participation to the regional spare parts operations, providing the right parts, at the right time, at the right place and at the right price to all Customers Ownership of a geographical area / zone; - Dedicated contact for a list of customers and/or subsidiaries; - Accountable for customers' satisfaction/ customer's payments. Main Responsibilities: - Manage customers quotation requests and orders up to the delivery according to the customers' requests - Co-ordination with the technical, engineering, procurement, logistic services for a successful spare parts customer service - Co-ordination with the Customer Services Manager for a global service customer satisfaction - Make sure to get a firm order from customers - Apply the appropriate terms of payments according to the amount of the order and the customers financial situation (with the support of the Administration Dept) - Quotations follow-up directly with the customer or in collaboration with the Spare Parts Manager - Co-ordination, support to the sales team and the sales organisation for the growth of the business - Technical validation of the request (codification, equipment...) with the assistance of the technical Dept - Control and apply the pricing conditions (pricing zone, discount...) - Control and apply the terms of payment - Control and apply the terms of transportation - Control and apply the specific conditions linked to the customer and/or the country (documentation, official control before shipment...) - Honour as much as possible customers delivery time requests (according to the possibility within the supply chain organization) - Manage the discrepancies: wrong shipment, missing documentation, wrong pricing... - Record or transmit customer's data (contact details, machines moving, terms of payment, terms of transportation...) qualification. Certificate of vocational or Bachelor Degree . Knowledge of SAP mandatory . Sales Administration skills . Customer oriented motivation . Good knowledge of IT systems . Ability to go into details . Italian, English proficiency, French/German and any other additional language would be a big plus . Industrial environment aptitudes We offer full-time contract inside a very dynamic and stimulating work environment. If in line with the requisites and interested to delve into this opportunity, we will be glad to receive your application with your up-to-date and detailed CV. Skills:
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