Emploi: technical product complaint consultant:Randstad.chJob description:
job detailspublié . 27. octobre 2021 lieu . zug, zoug secteur . life sciences type d'emploi . temporaire référence . 16684 contact . benoit rochat, bâle professionals health care & life sciences téléphone . 058 201 54 40 appliquer > description du posteDo you have a first experience with complaint handling ? Do you want to participate in the development of a new complaint handling strategy in a multinational environment ? You should then read the following lines! One of our clients, a renowned life science company based in the Zug area, is looking for a new member for their Technical Production Complaint team. They offer a mission of 9 months at first, with the possibility of extension. Tasks: . Assess current post market activities to understand scope of how feedback is received, captured, trended and fed back into various teams and assess gaps against various Medical Device and combination product requirements utilizing current gap analysis and by interviewing customer interfacing teams . Collaborate with quality and regulatory to align on the approach to take going forward, regarding feedback gathering . Work with customer interfacing teams to establish processes required and ensure implementation in the QMS for the applicable Medical Device product (Konektom, MSPT, titration device (Peg IM, Avonex)) in line with the expectations of ISO13485 and EU Medical Device Regulation . Work with TPC team to ensure correct implementation of feedback loop from Use error and feedback to allow correct classification, trending and input into usability, performance and safety requirements . Work with TD/ PPD to ensure correct implementation of updated design control and risk management procedures through translating TPC feedback data to design/ risk management documents for medical devices and combination devices The mentioned tasks sound appealing to you ? Do not waste a second then, and apply now! Skills:
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